Expédition et retours
Shipping & Returns
Shipping
All orders are processed and shipped from our warehouse located at:
7405 108 Ave SE
Calgary, AB T2C 5W3
Canada
We partner with FedEx to ensure fast, reliable, and trackable delivery for every order.
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Free shipping on orders over $75
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Flat rate of $10 on all orders under $75
Important Shipping Notes:
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Physical Addresses Only: FedEx requires a physical street address; we are unable to ship to P.O. Boxes.
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Processing Time: Orders typically ship within 1–2 business days (though high-demand limited drops may take slightly longer). Tracking details will be emailed to you immediately upon shipment.
Our 7-Day Quality Promise
Dollar Woof Club operates as a liquidation-based platform. Because we source limited-run inventory at extreme discounts, once an item sells out, it’s typically gone for good.
While we cannot accept returns or cancellations for buyer's remorse, we stand firmly behind the integrity of what we sell. If your order arrives and isn't up to standard, you are fully covered by our 7-Day Quality Promise.
If an item arrives defective, damaged, or not as described, we will absolutely make it right.
How to open a quality claim:
- Email us within 7 days of delivery.
- Include your order number.
- Attach a few clear photos of the issue.
Our team will quickly review your claim and issue a refund or store credit (or a replacement, if the item happens to still be in stock).
The Liquidation Trade-Off
By shopping with us, you are gaining exclusive access to premier brands at up to 80% off retail pricing.
To keep those prices as low as humanly possible, we have to pass the savings along through final sales. We simply ask that you review your cart closely before checking out, knowing that our 7-Day Quality Promise always has your back if an item isn't right.
